Shopping & Payments

From the comfort of your own home! Our website is the best way to view our full selection of items!

You may request a free swatch directly from the product page.

Absolutely! Our in-house team can be reached by online chat or by text/phone. They will be happy to assist you with selecting the product that is right for your space.

All product measurements are provided, along with the required door width. If you are unsure, please contact us for assistance.

Most items are in stock and ready to ship! Anything on backorder will be marked as such, with an available ship date.

Of course, you can place your order directly on-site or over the phone wherever you feel most comfortable.

We accept all major credit/debit cards, PayPal, and Affirm financing.

Yes! We offer special financing through Affirm

Coupon codes and sales discounts cannot be combined.

Funds will show as a pending charge until items ship. When the items ship, the funds are fully collected.

Sales tax will be applied to your order based upon the delivery address.

Your order status can be found under My Account.

Order Changes

You may cancel your order anytime before the items ship. Please contact us for assistance.

Shipping & Delivery

You will receive an e-mail notification with tracking information.

Tracking information will be sent via e-mail as soon as your items ship! You can also log in to your account to view tracking information as well.

Yes, but please let us know as soon as possible, and we will do our best to update your delivery information.

Shipping is free on every purchase, including heavy and oversize products, everywhere within the 48 contiguous states, except to P.O. boxes. White-Glove Delivery is recommended and available for larger-sized items at the flat-rate of $99

Small items: Arrives by Standard Delivery. Delivery time: 1-2 weeks

Threshold Delivery: Arrives by drop off to front door or garage. Delivery time: 2-4 weeks

White-Glove Delivery: In-home setup. Delivery time: 2-4 weeks

Ideally, yes, however, there are instances when we may ship your items separately. You will be notified prior to shipping and receive individual tracking information.

We ship throughout all of the U.S. for UPS and FedEx orders except for P.O. Boxes and APO’s. For oversized items, we ship throughout the 48 contiguous states, except to P.O. Boxes, APO.

See our shipping page

See our shipping page

For UPS, FedEx, and Threshold orders, setup is not included. However, setup is included with the $99 White Glove Delivery upgrade. This is available for purchase at checkout.

All assembly instructions are included with your piece. Please check all zippered pouches or compartments first. If you're still unable to locate the instructions, please contact us for assistance.

For Threshold and White Glove deliveries, the carriers will contact you to schedule an appointment date and time.

We are sorry to hear this. Please contact us for assistance in scheduling a delivery.

Notify the assigned carrier listed on your order confirmation prior to receipt. You can also contact us, and we will gladly assist you. Fees may apply.

Don’t worry, they’re on the way! We ship from multiple distribution centers, so it's likely that your items shipped from different locations.

Delivery agents will not remove your existing furniture. Please make sure your area is clear before delivery.

Write damage notes upon delivery. Please contact us within two business days of receipt so we may assist in resolving your issue.

Returns / Refunds / Warranties

You may cancel your order anytime before the items ship. Please contact us for assistance.

Refunds are typically processed in 3-5 business days. Please get in touch with your financial institution for further information.

Typically, the freight carrier will contact you within two business days upon receiving your request. If you have not heard from them, please contact us for further assistance.

We request you keep your packaging for 30 days in the event that you decide to return your item(s).

Abbyson offers a limited 1 (one) year warranty against manufacturing defects. Click here for more information.

Yes, Abbyson is fully compliant with all state regulations, including California technical bulletin 117-2013 and California Proposition 65. Any products manufactured after August 31, 2018, bear the Prop 65 warning label.

Product Information

Abbyson products are designed in California by our team of architectural & interior design experts and manufactured globally throughout Asia and Europe. We have exclusive manufacturing facilities in Vietnam, Malaysia, Shanghai, and Italy, just to name a few.

100% polyester fabrics are best for households with pets or small children

You should spot clean and avoid using cleaning products with harmful chemicals. Visit our product care page for more information on caring for your furniture.

The majority of our products use 2.2 high-density foam cushioning with no-sag, sinuous spring construction.

High-density foam refers to the durability and resiliency of our seat cushions. The industry standard is 1.8—we surpass that with our 2.2 high-density foam cushioning.

Top-grain leather is made from the second outermost layer of cowhide. This is the most commonly used leather in the furniture industry since it offers a soft, smooth, yet durable finish.

Leather match products have genuine leather on all seating areas and a P.U. leather match on sides and back. This creates a product that has all the benefits of a leather piece at an affordable price.

Abbyson sofa frames are crafted from kiln-dried hardwood.

Trade Program

Yes, we have a “To the Trade” program specifically designed for a select group of industry professionals. Please chat in for more details.

We offer special pricing for verified industry professionals through our Trade Program.

All accounts are specific to the user; all users must have individual accounts.

We have two showrooms! Abbyson also attends four trade shows per year; two at the Las Vegas Market during winter and summer, and two at the High Point Market during spring and fall. These trade shows are for industry professionals only.

Customer Support

844-600-0800

Send us a message

support@abbysonliving.com